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2010 Annual Conference
Description
Hotel Accommodations: A special room rate of $129 is available by calling The Hilton Harrisburg at 1-800-445-8667 or 717-233-6000. Make sure to mention PHA to receive the special rate. This discounted rate is only valid until April 18, 2010.
Cancellation Policy: There are NO refunds for registrants who do not cancel by April 21. If cancellation is received before April 21, a refund will be given minus a 25 percent administration fee. Registrants who have not prepaid and do not cancel will be billed for the total fee.
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| Pass Name | Description |
| Full Package Conference | Includes reception, educational sessions and meals |
| Wednesday Per Day Package | Includes educational sessions and meals for Wednesday only. |
| Thursday Per Day Package | Includes educational sessions and meals for Thursday only. |
| Friday Per Day Package | Includes educational sessions and meals for Friday only. |
| Event Name | Date | Time | Description |
| Opening Lunch | May 12, 2010 |
12:00 PM
- 1:00 PM |
PHA Board President Andrea Devoti will set the tone for an information-packed conference. |
| Resilience: 10 Steps to Help You Begin Again | May 12, 2010 |
1:00 PM
- 1:45 PM |
Albert shares his compelling personal journey from Ghana to America and addresses the human tendencies that affect our decisions and very often lead us to inaction and paths of least resistance.
Speakers: Albert Mensah |
| Sorry Works | May 12, 2010 |
2:00 PM
- 3:00 PM |
The Sorry Works! Coalition is an advocacy organization that believes the litigation crisis is largely a customer service crisis; not a legal problem. The Coalition promotes a customer service framework that encourages communication and problem solving with customers after potential mistakes.
Speakers: Douglas Wojcieszak |
| Clinical Career Ladder/CONCURRENT | May 12, 2010 |
3:00 PM
- 4:30 PM |
This program was developed by the VNA to create an environment that promotes high-quality patient care while recognizing and rewarding nurses for demonstrating clinical excellence and professional growth in home health and hospice.
Speakers: Joni Griffin |
| How to Survive a RAC Audit/CONCURRENT | May 12, 2010 |
3:00 PM
- 4:30 PM |
Attorney Pam Mailey will review the background and goals of RAC; how agencies can begin to prepare for the audit; the appeal and defenses that may be available; and, how to respond to a government investigation.
Speakers: Pamela Hepp |
| Motivating and Persuasive Speech: A Podium Powerplay/CONCURRENT | May 12, 2010 |
3:00 PM
- 4:30 PM |
Learn what makes a good presentation great; what skills are needed to become an effective and dynamic speaker and how does one motivate people to take action.
Speakers: Deborah Saline |
| Personal Branding/CONCURRENT | May 12, 2010 |
3:00 PM
- 4:30 PM |
Bob Roth discusses his efforts in branding his agency. Learn about costs, ways to evaluate your investment and see first hand what a campaign can do for your referrals.
Speakers: Bob Roth |
| Welcome and Unwind Reception - Exhibit Hall | May 12, 2010 |
4:30 PM
- 7:00 PM |
See the latest and greatest in products and services for homecare and hospice agencies and don't miss a new addition the finalists in this year's Best in Homecare and Hospice program. |
| Continental Breakfast in Exhibit Hall | May 13, 2010 |
7:30 AM
- 8:30 AM |
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| Juggling Elephants: Life is A Three-ring Circus Success Without Getting Squashed | May 13, 2010 |
8:30 AM
- 9:30 AM |
Participants will learn key strategies from the book, Juggling Elephants, so they can become more focused and ultimately more productive in their professional and personal endeavors.
Speakers: Todd Musig |
| Healthcare Mega Trends and Forecasts - 2010 | May 13, 2010 |
9:30 AM
- 10:30 AM |
Lisa will discuss the current state of our industry and look into her crystal ball to reveal predictions for the future.
Speakers: Lisa Remington |
| Audits and DPW's Bureau of Program Integrity/CONCURRENT | May 13, 2010 |
11:00 AM
- 12:30 PM |
Learn about DPW's Bureau of Program Integrity (BPI) audits being conducted with Aging Waiver providers. Learn what auditors are looking for how agencies can make sure they are doing the right thing.
Speakers: Pamela Mailey |
| Elder Issues: Benefits and the Law/CONCURRENT | May 13, 2010 |
11:00 AM
- 12:30 PM |
Hear about laws and regulations that affect your senior clients. You can be a resource for them.
Speakers: Marielle Hazen Esq. |
| Regulatory Panel Update/CONCURRENT | May 13, 2010 |
11:00 AM
- 12:30 PM |
Panelists: Annette Lee, Cahaba, and Duane Sapar, Dept. of Health
Get the latest from Cahaba and the Health Department on surveys, regulations and billing issues.
Speakers: Annette Lee |
| Best in Homecare and Hospice Awards Luncheon | May 13, 2010 |
12:30 PM
- 2:00 PM |
Presentation of the 2010 Best in Homecare & Hospice Awards with guest speaker, Everette James, PA Health Secretary. |
| Hot News in Home Health/CONCURRENT | May 13, 2010 |
2:15 PM
- 3:45 PM |
Hear about all the "hot topics" hitting home health agencies from CAHPS, OASIS-C, benchmarking and chronic care management.
Speakers: David Berman |
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through May 14, 2010
